Guest post: We are supposed to text them, tweet them, and friend them on Facebook

Originally a comment by iknklast on 13 administrators.

And does she think the professors are her substitute parents?

In a word, yes. This is actually the message being given to many faculty. I have recently sat through a 2 day faculty meeting where the main message to professors at our school was to be “best friends” and “parents”. We talked a lot about making students happy, making them feel at home, about enhancing relationships, and zero about increasing the rigor of our courses, achieving high standards, or ensuring that our students got the education they came for. We are expected by our students and by our bosses to be substitute parents, substitute best friends, and personal life coaches/counselors. If we have any time left over, well, maybe we’ll get to teach them a thing or two before we leave. We are supposed to text them, tweet them, and friend them on Facebook.

I have heard students complaining about one of the English professors here who tells them up front he is not their friend, he is their instructor. As far as I can see, he is accessible, helpful, and a good teacher. But this is too much for them. How dare he? The fact that I don’t put myself out there as surrogate parent also gets some bad vibes from my students occasionally, even though most acknowledge that I am friendly and approachable, and that I do a lot to help them survive my class (Survive is not overstating in their world; I am told my tests are lethal).

The fact is, if education means being made a bit uncomfortable, we are supposed to move the other direction. After all, education is a business, and students are customers. That’s the current picture. Make the customers happy.

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